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Please complete the form below to enquire about website hosting and related services.
My business hours are Mon-Fri 10am-7pm – I am to respond to enquiries within 24 hours, if not sooner!

Web Hosting Request Form

Do you require initial configuration of cPanel, WordPress, etc?

Have you already bought your domain name?

Do you require ongoing maintenance or website management?

Are you interested in web design services?

Have you chosen a web hosting package from the list?

Please select the package you're interested in

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Frequently Asked Questions

I work with small businesses, charities, freelancers, bloggers and individuals.

So, whether you need a business website, a small blog, an affiliate marketing project or a sparkling e-commerce solution for your latest venture, I’ve got you covered!

If your questions is not answered here, get in touch using the contact form at the bottom of this page and I’ll be happy to help.

Where are you based?

I mostly work from my home office in South Wales, or from co-working spaces across Caerphilly, Cardiff and Pontypridd. However, due to the nature of my work – I can work from anywhere!

Where are the servers located?

The data centers used by my hosting supplier are based in London, UK and my technical contact is based in Cardiff. 

What about domain registration?

I am able to handle domain name registration for you, if necessary.

If you already have existing domain name(s) that you wish to use, please let me know. You are welcome to use domain names you’ve purchased elsewhere.

If you’re unsure what to do, please get in touch and I can talk you through the various options in more detail.

Will I be able to login to my own cPanel?

Yes, upon receipt of payment I will provide you with your login details. I recommend that you change your password immediately.

You have complete control and management of your website’s cPanel account and I do not restrict any of its features or stop you from using them. 

How long will it take for my hosting be active?

I aim to have your account active within 24-hours of payment being received, if not sooner. 

What happens when the hosting expires?

When your hosting is due to expire within 30 days, I will contact you to let you know that it’s due for renewal.

If you wish to continue using the same package then the price will not increase.

If I do not hear from you 14-days after the package has expired then your content will be taken offline, kept for a further period of 60-days before it is destroyed.

You are responsible for renewing your domain names and any other external services you use with your website. 

The Process for Setting up your web hosting

Hosting request received

Once I’ve received your request and confirmed that your chosen hosting package is right for you, I’ll send you a link to make a secure online payment.

Payment confirmed & cleared

As soon as your payment is made, I’ll connect your domain to your new hosting account or provde you with the Name Servers.

Start building your website!

That’s it! You’re good to go! As soon as the domain name servers have propogated then you can start building your website! 🥳

How else can I help?

I offer a range of other website and digital content services. Find out about the other ways I can support your business today!