Get a quote

Please complete the form below to enquire about website maintenance, technical management and related services.
My business hours are Mon-Fri 10am-7pm – I am to respond to enquiries within 24 hours, if not sooner!

Website Maintenance Quote Request Form

Do you have existing website maintenance in place?

Do you have a domain name?

Are you also interested in hosting options?

Are you also interested in web design services?

Have you chosen a website maintenance package from the list?

Please select the package you're interested in

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Frequently Asked Questions

I work with small businesses, charities, freelancers, bloggers and individuals.

So, whether you run your business website, a small blog, an affiliate marketing project or a sparkling e-commerce store, I’ve got you covered!

If your questions is not answered here, get in touch using the contact form at the bottom of this page and I’ll be happy to help.

Where are you based?

I mostly work from my home office in South Wales, or from co-working spaces across Caerphilly, Cardiff and Pontypridd. However, due to the nature of my work – I can work from anywhere!

Where are backups stored?

The data centres used for backups are in located in Amsterdam, The Netherlands and Lisbon, Portugal. Both are fully compliant with the EU Data Protection Directive and GDPR. 

If required, I may also take a local backup of your website and store it on my own encrypted hard drive. No one else will have access to the data backed up from your website, its database or content.

Am I tied into a contract with you if I sign up?

No. You are able to cancel at anytime by getting in touch with me, and your services will continue until the end of the calendar month in which you cancel.

Refunds are not given if you choose to cancel.

Can you support my non-WordPress website?

Yes. However the backup, security, plugin and theme updates are WordPress-specific. 

If your website is built with Wix, SquareSpace, Umbraco, Magento, static HTML, or something else please get in touch to discuss how I can support you and your website.

Do you provide web hosting as well?

Yes, I provide affordable web hosting. Clients are provided with a unique login to access the cPanel hosting area – prices start at just £25 per year.

If you want to use a hosting provider that you arrange yourself, please be aware that I cannot be held responsible for technical errors that occure outside of my control.

However, I can liaise with your host on your behalf to solve technical issues.

I highly recommend that your web hosting is managed by your web developer for faster troubleshooting and fewer problems down the line.

Can you help me migrate my site and/or move hosts?

Yes, please get in touch to discuss your requirements and I will sent you a quote.

Does unused technical support time roll over?

Unfortauntely not. As a sole trader, I schedule my time according to my workload and client needs. That means that I pre-block out sections of time to support certain projects.

If you do not use the support time included in your maintenance package then it will not roll over to the next month.

I need help with my website RIGHT NOW!

Get in touch. Stay calm, there’s almost nothing that can’t be solved.

If you don’t have a maintenance package, or you have a ‘silver’ or ‘bronze’ support package which doesn’t include support time, please still get in touch as I may still be able to help without charge (depending on the nature of your issue).

The Process for Setting up your website maintenance

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Choose your package

Once I’ve confirmed that your chosen maintenance package is right for you, I’ll send you a link to make a secure online payment.

Confirm Subscription

As soon as your first payment is made, I’ll configure your backups, scan and reporting schedule. You’re free to cancel at any time.

Sit back & relax!

That’s it! You’re good to go! I’ve got your covered from now on, you do what you do best and I’ll take care of your website! 

How else can I help?

I offer a range of other website and digital content services. Find out about the other ways I can support your business today!