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Invest in your digital skills today

The digital world is moving fast, don’t get left behind!

Digital literacy for businesses and charities is so much more than simply being able to operate a desktop computer.

The digital landscape has changed significantly over the last 10 years and the trend is not going to slow down.

Businesses need to embrace innovation and digital processes in order to stay competitive.

Digital skills are in high demand now and will remain so for years to come.

I can help your business or charity improve its levels of digital literacy. I specialise in running half and full-day workshops on digital content, marketing, social media, search engine optimisation and loads more!

Since running my own business and working in a digital marketing role in the voluntary sector for over 8 years, I know exactly what digital challenges you face on a day-to-day basis.

Many of these challenges can be overcome by investing in learning and development.

I provide a fully bespoke training service for organisations just like yours!

Get in touch today to discuss your business’s digital learning needs.

A wide variety of different digital topics
Demystify the world of digital with my practical workshops. From customer engagement to digital planning, from WordPress to Google Analytics – I’ve got you covered!

Custom learning outcomes to meet your business and team’s needs
All of the courses and workshops I deliver can be tailored to suit your needs. Perhaps you want a comprehensive overview of a topic, or perhaps you already have some knowledge and want to expand and grow.

Held online or in a venue of your choice
I hold courses and workshops in and around South Wales. However, I’m able to travel anywhere within the UK and hold online workshops and webinars.

Variety of different methods to meet different learning styles
A mix of theory and practical elements. Sessions are full of tips & tricks as well as participatory activities for learners to really get stuck into the subject.

Perfect for groups and individual learning
I’m able to provide 1-2-1 practical training as well as group sessions. I generally run sessions with a maximum of 12 learners per sessions.

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Digital Skills Workshops in South Wales

Who I Work With

Local, National & Global Businesses
Almost all businesses (including startups) are going to need some sort of online presence. People are searching for your product or service, you need to be easy to find in order to compete. I can work with you to remain competitive online and give valuable content to your audience.

Charities & Non-Profit Organisations
Most charities and non-profit organisations need help to stay ahead in the world of ‘Digital by Default’. Cuts to funding and demands on services make it challenging for charities to keep afloat digitally. I can oversee the digital aspects of your organisation so you can focus on delivering excellent services.

Bloggers & Individuals
So many people have side hustles alongside their regular jobs. This might be blogging, or even selling handmade items on Etsy, eBay or Amazon. I can help turn your hobby or side hustle into a profitable business!

Introduction to SEO

Demystify SEO, once & for all!

Search Engine Optimisation (SEO) has a reputation for being snake oil and magic tricks. This couldn’t be further from the truth!

SEO involves some knowledge of your audience, an understanding of how Google interprets your site and its accompanying data and the rest of it is common sense.

I can put all of the so-called technical jiggery-pokery of SEO into Plain English and make it easy to understand. You’ll leave this session armed with all the knowledge you need to improve your search engine performance.

You will learn…
– The basics of how search engines work
– Up-to-date modern SEO best practices
– Techniques to improve on-page, off-page and technical SEO performance
– Where to access additional resources

Recommended duration: 1 day

Creating & Sharing Digital Content

Having an active digital presence is vital.

This practical course will allow you to explore the best free tools available that you can use to create engaging content on-the-go and with no technical expertise necessary!

You will also learn current best practices for sharing digital content using social media, as well as develop your own mini sharing strategy for your next campaign.

Let’s get together and consider different methods to drive traffic to your organisation’s website, and meaningfully engage with your target audience.

You will learn…
– How to use creative online tools to create compelling content to engage with your audience
– The latest trends on social media platforms
– How to start developing a content strategy for your organisation

Recommended duration: 1 day

Successful Blogging for Businesses

Blogging can be your key to online success – discover how with this practical workshop!

Gone are the days when blogging is only for the influencers or the over-sharers. Businesses with a blog can attract new customers with a varied bank of content, meaning that more customers find you organically from search engines and social shares.

I have an excellent and proven blogging strategy that works for individuals, businesses and charities. If you want to up your blogging game, this workshop is perfect for you.

You will learn…
– How to setup your blog to maximise results
– The structure of a winning blog post
– Where and how to promote your blog content
– Steps to take your blog to the next level

Recommended duration: 0.5 – 1 day

Introduction to WordPress

Join the millions of businesses who use WordPress worldwide!

Are you fed up with your tired old website? Are you frustrated with the technical limitations of website builders like SquareSpace or Wix? Over 30% of websites run on WordPress, you could be one of them.

If you’re switching from an old CMS to WordPress, you and your team will need some practical training to keep your site updated. I can provide jargon-free training for you and your team

Or, if you’re more experienced with web design in general but new to WordPress, I offer tutorials which are aimed at more advanced learners.

You will learn…

– How to create, edit and delete content in WordPress
– User profile management and levels of access
– Basic security for WordPress websites
– How to manage user-generated content and other interactive functionality on your website

Or, for more advanced users…
– How to make theme customisations using CSS
– Integrations & APIs (MailChimp, EventBrite, Amazon, Google AdSense, Google Maps and more)
– Child Theme Configuration: an essential step in custom WordPress builds
– Technical troubleshooting and further resources

Recommended duration: 1-3 days

Pinterest Marketing 101

Pinterest is a valuable marketing tool to drive traffic and sales to your website. It’s so much more than nail art and cake recipes!

You’ll probably consider Pinterest as another form of social media. Whilst it does have some social elements, it is primarily a search engine.

Pinterest uses a complex algorithm to display search results, that means that’s room for optimisation, once you understand how the platform works.

Pinterest has the potential to refer a lot of traffic to your website. For most websites, it is the second largest referrer of traffic after Google.
This workshop will show you how to leverage Pinterest to your advantage.

You will learn…
– What your Pinterest Business Profile should contain
– How Pinterest search works
– How to use Pinterest to drive traffic to your website
– Best practices for creating eye-catching pin designs on Pinterest
– Next steps to take your Pinterest marketing to the next level

Recommended duration: 0.5 – 1 day

Getting Started with Affiliate Marketing

Love creating content? Learn how to monetise your existing blog or start a new affiliate marketing project from scratch!

I’m extremely passionate about affiliate marketing, it’s something I learned from scratch as there were very few resources available when I was getting started.

Affiliate marketing is the act of promoting products to your audience via a blog, YouTube channel or social media profile. When someone clicks on your unique affiliate link and makes a purchase, you earn a commission.

It’s not as easy as throwing affiliate links into your existing high-performing content though! You need to be strategic – I can show you how.

This extremely valuable learning opportunity contains everything I’ve learned for passive income success, the blueprint I use for affiliate websites.

You will learn…
– The basics of affiliate marketing
– How to start an affiliate “niche website” from scratch
– An introduction to search intent and its relationship with the buying cycle
– Where to find the best affiliate programs to join
– You will also learn all the mistakes I’ve made in the past and how to avoid making them yourself!

Recommended duration: 0.5 – 1 day

Social Media for Charities

The social media landscape has changed a lot in recent years, making it harder for charities and non-profit organisations to be successful on social media.

Getting organic reach on Facebook used to be easy, right?! Sure, in 2011, it was easy! Now, these giant social platforms want you to pay to run ad campaigns instead.

However, it’s still possible to get organic reach and traffic from Facebook and Twitter, but it requires careful planning and a strategic approach. There’s also Instagram, Snapchat and TikTok to think about!

This course is specifically aimed at charities to help them get their voice heard online.

You will learn…
– How social media works in the current day
– What type of content performs well on social media at the moment
– Where to access insights about your audience and their online behaviour
– How to craft unique and engaging posts for your various social platforms
– How to get started with your charity’s social media strategy
– Best practices for integrating your social media presence with online fundraising platforms (JustGiving, Facebook Donate, etc)

Recommended duration: 0.5 – 1 day

Understanding & Interpreting Google Analytics

This course can demystify Google Analytics and help you make the most of its reporting features.

Google Analytics is a wonderful tool to give you insight into how people interact with your website. But, it’s very confusing for beginners!

If you don’t know your average session duration from your bounce rate then this course is for you!

You will learn…
– What the different statistics, numbers and jargon means in Google Analytics
– How to make the most of the reports by linking with Search Console Data to see search queries
– The different views, dashboards and reports available in Google Analytics
– Goal setting, campaign and conversion tracking
– How to manage access, privacy settings and user profiles
– Getting started with URL parameters

Recommended duration: 0.5 – 1 day

About Sarah

I am a professional website designer, content creator, WordPress and Technical SEO specialist with extensive experience working alongside charities, freelancers, small businesses and Local Government.

I’ve spent over 15 years working on digital projects. During this time, I’ve also built my own network of successful income-generating websites and blogs from scratch using Search Engine Optimisation (SEO), ecommerce and affiliate marketing.

I’m here to share my expertise with you! Get in touch today to find out how I can help your small business thrive online and make the most of what digital tools and processes have to offer.

I’ve created a tonne of useful digital marketing and website resources on my blog to help improve the digital presence of your business.

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What My Clients Say

I have worked with Sarah on a number of website development projects. Sarah has a vast knowledge around website development, SEO and growing your online presence and is very thorough in successfully managing projects.

I wouldn’t hesitate to recommend Sarah for any web and digital work, and look forward to working with her on future projects.

Rob

Arkay Digital

I highly recommend Sarah! She is a wealth of knowledge around website creation. She understood exactly what we needed and worked with our budget to create an amazing site. She is patient and supportive and I can’t thank her enough for the hours she put into helping develop our business. Thank you!

Kate

Inspirational Futures

A year ago, I had my original website redesigned by another developer, but it never fully reached my expectations. Sarah worked to improve the SEO performance, redesigned the contact information portal, and finessed the design throughout the site. I have seen a marked improvement in the referrals within a few weeks of the updates. And the contact portal works flawlessly now.

Sarah is a pleasure to work with and she even provided additional information above and beyond what she originally was contracted for. If I could give a 10-star review I would. I highly recommend Sarah.

Stewart

Creative Audio Works

Let’s Talk About Your Digital Skills Today

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