Website Maintenance

Z WordPress plugin & theme updates

Z Security & uptime monitoring

Z Encrypted website backups

Z Monthly reporting

For small businesses, freelancers, charities & bloggers

Website Maintenance Packages

The maintenance packages are available upon request for small businesses, start-ups, sole traders and individual bloggers. VAT is not charged.


Website Maintenance Package Features Explained

WordPress Plugin & Theme Updates

WordPress plugins and themes are regularly updated for bug fixes, new features and security reasons. They become pesky and cumbersome to do, occassionally they may even break your site. However, they’re extemely important, I can take care of these automatically so you don’t need to worry!

Security Scans

A thorough security scan should be carried out regularly to detect any signs of malware or malicious code on your website. Having an infected website is dangerous for your brand’s reputation, your customers and may even cause you to lose Google rankings. 

Daily Error Checking

Automatically checks for things like broken redirects, expiring domain names, Google Analytics code that’s been accidentally edited, duplicated or removed, errors with your website’s configuration, its robots.txt file, .htaccess file and loads more.

Technical Support Time

Need troubleshooting for an annoying error on your webiste? I’m your person! Whether it’s a broken mobile menu, an image not behaving correctly, minor design tweaks or solving a more serious error, let me take care of it so you can focus on running your business.

24/7 Uptime Monitoring

If your website does down – you’ll want to know about it! I monitor your site using a premium uptime monitoring service, which will notify you by email if your website is unreachable for a period of 5 minutes or longer. You can also choose to be notified via Slack or WhatsApp instead.

Encrypted Off-Site Backups

Your web host likely takes backups on a daily basis, however, for extra peace of mind I can provide additional off-site backups in a separate location. Backups are available in monthly, weekly, daily and real-time increments. 

Broken link scans

Having broken links on your website is extremely bad for user experience. I can scan your website for broken links and send you an alert of exactly which link is broken and which page it’s on so you can fix it as soon as possible. 

Monthly technical reporting

All plans include a monthly maintenance report that documents all of the updates, backups, scans and other information that you need to know about your website’s monthly technical performance.

Need something extra?

Bespoke packages with custom features are also available if you own multiple websites or need a custom solution for your business.

Additional Services Available

I can offer a full suite of website management, design and support services. Please contact me to discuss your website’s requirements in more detail and we can arrange a bespoke package of support.

Superfast Web Hosting

UK-based website hosting on Litespeed enabled servers with free SSL certificates, cPanel interface, business email, subdomains and plenty more great features.

Website Design Services

I can design a beautiful, responsive and professional website, blog or e-commerce store using a Premium WordPress framework for your  business, charity or personal project.

Search Engine Optimisation

SEO is not a magic trick. It’s about adding value to your industry and putting your customer at the centre of what you do. I can help with on-page, linkbuilding and technical SEO.

Ad Hoc WordPress Support

Do you ever wish that you could spend an hour or two with a WordPress pro, getting through a list of niggling tasks to make your website better?

Frequently Asked Questions

I work with small businesses, charities, freelancers, bloggers and individuals.

So, whether you run your business website, a small blog, an affiliate marketing project or a sparkling e-commerce store, I’ve got you covered!

If your questions is not answered here, get in touch using the contact form at the bottom of this page and I’ll be happy to help.

Where are you based?

I mostly work from my home office in South Wales, or from co-working spaces across Caerphilly, Cardiff and Pontypridd. However, due to the nature of my work – I can work from anywhere!

Where are backups stored?

The data centres used for backups are in located in Amsterdam, The Netherlands and Lisbon, Portugal. Both are fully compliant with the EU Data Protection Directive and GDPR. 

If required, I may also take a local backup of your website and store it on my own encrypted hard drive. No one else will have access to the data backed up from your website, its database or content.

Am I tied into a contract with you if I sign up?

No. You are able to cancel at anytime by getting in touch with me, and your services will continue until the end of the calendar month in which you cancel.

No refunds are given if you choose to cancel your package. You can also upgrade or downgrade your package at any time. 

Can you support my non-WordPress website?

Yes. However the backup, security, plugin and theme updates are WordPress-specific. 

If your website is built with Wix, SquareSpace, Umbraco, Magento, static HTML, or something else please get in touch to discuss how I can support you and your website.

Do you provide web hosting as well?

Yes, I provide affordable web hosting. Clients are provided with a unique login to access the cPanel hosting area – prices start at just £25 per year.

If you want to use a hosting provider that you arrange yourself, please be aware that I cannot be held responsible for technical errors that occur outside of my control.

However, I can liaise with your host on your behalf to solve technical issues.

I highly recommend that your web hosting is managed by your web developer for faster troubleshooting and fewer problems down the line.

Can you help me migrate my site and/or move hosts?

Yes, please get in touch to discuss your requirements and I will sent you a quote.

Does unused technical support time roll over?

Unfortauntely not. As a sole trader, I schedule my time according to my workload and my clients’ needs. That means that I pre-block out sections of time to support certain projects.

If you do not use the support time included in your maintenance package then it will sadly not roll over to the next month, so make sure you use it! 

I need help with my website RIGHT NOW!

Stay calm and get in touch. Please don’t panic, there’s nothing in WordPress that can’t be fixed or restored!

If you don’t have a maintenance package, or your package doesn’t include support time, please do get in touch anyway as I may still be able to help without you incurring additional fees (depending on the nature of your issue).

The Process for Setting up your website Maintenance


Choose your package

Once I’ve confirmed that your chosen maintenance package is right for you, I’ll send you a link to make a secure online payment.

Confirm Subscription

As soon as your first payment is made, I’ll configure your backups, scanning and reporting schedule. You’re free to cancel at any time.

Sit back & relax!

That’s it! You’re good to go! I’ve got your covered from now on, you do what you do best and I’ll take care of your website! 

Still Have Questions?

Get in touch using the form below

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